Terms and Conditions

Corporate name

Teranishi Chemical Industry Co., Ltd.

Name of a representative

Kazuo Teranishi

Seller's address

13-11, Ikue 2-chome, Asahi-ku, Osaka 535-0004, Japan, 5350004

Contact

06-6928-3101

Business hours

08:40 ~ 17:30

business day

  • Mon
  • Tue
  • Wed
  • Thu
  • Fri

About price

We sell products at list price.

Time of payment

We accept payments by Paypal.

Time of delivery of the goods

The item will be shipped within 5 days.We use EMS or FedEx via transfer company(FROM JAPAN Co.,Ltd.).

Notes on Refund and Returning Goods

We do not accept any returns or exchanges unless the item you purchased is defective.

If you have received a defective item, please contact us including the details and picture to proof the defective item.

If the return is accepted, we will send the address to send back via email.

Please remind that shipping charges including import taxes must be paid by you. We will not refund any shipping charges or import taxes.

Others

Payment ・Paypal only ・When order is confirmed, payment is also confirmed.Shipment Within 5 days after request of shipment (by EMS; arrange by a shipping agent)Minimum order amount Order must be over 10,000 yen( Excluding shipping fee and tax)Return ・No merchandises cannot be returned/exchanged except defective/mis-shipment. ・In case defective/mis-shipment is found, please inform it to export@guitar-mg.co.jp. Then please attach the proof of defective/mis-shipment ・If return is acceptable, shipping address will be informed by return mail. However, shipping cost and any taxes relative to return will be charged to the customer. ・Time required to return is not guaranteed.

Please see here for list of terms and conditions regarding BandEC operation.